Various situations happen in our life, and one of them may be the flooding of the apartment of neighbors from below. Many faced such a nuisance. The reason may be an old pipe in the bathroom, which burst from time to time, a poor -quality installation of a new mixer with an inexperienced specialist or other malfunction. What to do so that the unpleasant situation does not grow into a disaster, read in this article.
Content:
- What to do if you flood your neighbors in Rostov-on Don: step-by-step instructions
- Where to call if you drown your neighbors in Rostov-on-Don
- How to evaluate the damage and who should pay for this?
- What to do if you are guilty of an accident?
- What to do so that the situation does not happen again?
The cause of the flood may be a faulty mixer, washing machine or bursting pipe
What to do if you flood your neighbors in Rostov-on Don: step-by-step instructions
- Disconnect electricity in the apartment: this will help to avoid a short circuit.
- As soon as you notice a leak in the apartment, immediately try to stop it. If the reason is in your error (for example, a pipe breaks through or a crane flows), try to quickly eliminate it, blocking the water in the apartment. After you can wipe the floor with a rag.
- Contact your HOA, HOA or Management Company for help, inform you about the leak and ask the call of the engineer responsible for your house.
- If the cause of the leak is unknown and you are innocent in the incident, proceed to the search for the perpetrators after collecting water and eliminated the disaster, since they bear responsibility and costs for restoring property.
- If your apartment is insured, immediately inform the insurance company about the flow of flooding. If you are guilty, the insurance company will pay compensation to the victims after assessing the damage.
- If you are innocent in the incident, and you and your neighbors are flooded from above, record the fact of what happened for subsequent proceedings and evidence of your innocence.
- Together with representatives of the management company, draw up an act of damage and damage, describing in detail the injured property and indicating the cause of the leak. It is important that the act is the signature of the engineer of the management company, as the house riser is in their area of ​​responsibility.
Where to call if you drown your neighbors in Rostov-on-Don
The unified duty dispatch service (ODDS) of the housing and communal services in Rostov-on-Don is available by number 112 and is combined with the department of calling operational and information services (OIDC) “05” for the management of accidents in the housing and communal services.
In case of any emergency situations in the housing and communal services system, first of all, you should contact the OSDS. The service will automatically send information to the relevant organizations. If the problem is limited by your home, contact the management company or (HOA) of your home.
Emergency dispatch services are available for each area:
- Proletarian: 303-20-03
- Voroshilovsky: 235-11-11
- Soviet: 222-07-23
- Railway: 222-45-70
- Kirovsky: 262-05-63
- Pervomaisky: 252-16-18, 252-31-32
- Leninsky: 240-20-07
- Oktyabrsky: 245-03-45
City services are also available:
- Vodokanal (cold water supply, sewage): 283-17-17 (around the clock)
- Heatzet (hot water, heating): 234-89-44 (around the clock)
If you drown your neighbors, try to block the water yourself or contact the emergency service
How to evaluate the damage and who should pay for this?
To assess the damage, you must first contact the management company. Employees of the Criminal Code will conduct a thorough inspection, detect damage and determine the cause of the accident, after which they will draw up an act on the amount of losses.
If necessary, you can call an independent appraiser for the examination. This may be required if the case comes to trial between you and the neighbors.
The act of damage will be the key evidence of the incident. It should indicate the cause and place of the accident, a detailed description of the damage, data about both apartments and their owners. This document should be signed by all interested parties, including representatives of the management company and emergency services.
The examination is not recommended immediately after the incident, but after a while, to fully evaluate all the damage. The optimal time for this is a week after what happened.
Regarding the payment of damage, in some cases you are not responsible for compensation to neighbors from below. This is especially true in the case of force majeure circumstances, such as natural disasters or military conflicts, for which you are not responsible. The decision on force majeure is made by municipal authorities.
If you can prove the guilt of third parties responsible for the operation of the water supply system, you are also not required to pay for damage.
In the case of renting an apartment, the responsibility for the condition of the housing lies with the owner, and not on you. However, there are exceptions: you must pay if you yourself damaged the pipe, or must monitor the plumbing equipment under the contract.
What to do if you are guilty of an accident?
If you are found guilty of flooding of neighbors from below, it is necessary to compensate for the damage caused. The simplest way is to agree with the victims on how and by whom repairs will be carried out. For example, you can offer to purchase wallpaper, finishing materials or assist in the repair. However, such agreements are possible only with a peaceful resolution of the conflict.
In the case of a trial, the affected party makes its complaints, reinforcing them with an act of flooding, an act of assessing a professional appraiser, photographs and video materials. The court decides on the amount of financial compensation. For the culprit, such an outcome is disadvantageous, since payments for non -pecuniary damage and legal costs may be added to the amount of damage.
What to do so that the situation does not happen again?
To prevent re -flooding of the apartment of the neighbors, it is important to carefully monitor the state of plumbing. Regularly check the pipes for cracks, leaks or corrosion.
If you find problems, immediately proceed to their elimination or replacement.
Also install locking taps on water pipes to quickly disable water in case of an accident. When carrying out repair work, contact qualified specialists.
Regularly carry out preventive inspections of water supply and sewage systems in order to identify and eliminate potential problems in a timely manner. Pay attention to any signs of possible problems, such as smudges or changes in the work of plumbing.
Support all the plumbing in good condition and follow the operating rules to prevent repeated accidents.
Smart sensors and gadgets can significantly increase the safety of your apartment. Smart sensors of water leaks are installed in places of the greatest risk – next to pipes, shells, bathroom and other devices. They can find even the slightest leaks and instantly notify you about it through a smartphone. Such systems can also automatically turn off the water in case of leakage.
Smart cranes and valves allow you to remotely control the supply of water in your house. You can turn off the water, for example, if you leave the house for a long time or if the leakage sensor finds a leak, but you are far from the house. In addition, some devices are equipped with a moisture and temperature monitoring function, which helps prevent condensation or freezing of pipes.
