The company “Aquarius” pay special attention to preparation for repair. This approach allows you to find out all the client’s preferences and close all questions before the start of work. In this article, we will consider what actions take place before repair and what they are needed for.
Content
- Stage 1. Draw up a technical task and form a repair budget
- Stage 2. Form a budget for a design project
- Stage 3. Conclude a contract
- Stage 4.
- Stage 5. Gain access to your personal account
- Stage 6. Provide designers with access to the apartment
- Stage 7. Coordinate a plan for arranging furniture and other drawings
- Stage 8. Agree the estimate and the contract for the draft stage of the repair
- The main thing from the article
Stage 1. Draw up a technical task and form a repair budget
Before starting the repair, our managers will learn all the wishes for the repair. For this, the client manager is a technical task. It prescribes all decoration preferences.
Photo: an example of a technical assignment
After that, the budget is formed. At the initial stage, it consists of the cost of construction work, draft and finishing materials, as well as a design project. So that our customers understand how much repairs will cost, it is divided into stages. The manager considers the estimate for each stage separately. So it is possible to get the most objective cost.
Photo: an example of an estimate for a client
Stage 2. Form a budget for a design project
The design project is done in parallel with the repair. To make a suitable interior, the designer communicates with the client and finds out all his preferences in design and budget. Under these requirements, select a design project.
Stage 3. Conclude a contract
When the manager and the client discussed the introductory estimate, the customer signs 2 contracts: one for repairs, and the other for a design project. This is done for convenience so that the customer is more comfortable to navigate in the repair.
Photo: The manager dontululy works out the estimate and adjusts it for the needs of the client
Stage 4.
After the conclusion of the contract, it is necessary to make an advance for the repair and separately for the design project. The amount of the advance payment depends on the cost of the project, area and other parameters. It is calculated individually. At least 50% of the total cost is usually introduced for a design project.
We have a fairly flexible payment system. We try to choose a comfortable payment for each client, which will not devastate the family budget. Money from an advance goes to a special account. The client sees it in his personal account. Funds from the account are written off gradually, for each stage of work and materials that the client agreed.
Stage 5. Gain access to your personal account
As soon as the client signs the contract and makes money, he is given access to the Aquarius application. All the information on the repair is collected there, the amount of the advance and repairs and materials estimates is displayed.
Stage 6. Provide designers with access to the apartment
To make accurate drawings, the designer comes to the apartment and measures all the rooms on their own. He also takes a photo of all the necessary details. If the client does not have the opportunity to be in the apartment, he can pass the keys and the designer will do everything on his own. After measuring, the designer draws up a meter plan.
If the client has not yet received the keys to the new apartment, then the designer can make drawings according to the stage plan. It can be taken from the developer.
Photo: The Planning Plan from the Developer
Stage 7. Coordinate a plan for arranging furniture and other drawings
The first drawing that the designer will make is a plan for arranging furniture. If the apartment has a redevelopment, then the designer makes all the necessary drawings and transfers them to the contractor, who can legalize a new plan. Next, the designer draws drawings for the draft stage of repair. These include a plan of dismantling, a plan of installation, a plan of plumbing and electricians. When the client coordinates all plans, part of the funds to pay for the designer’s work is written off from the advance.
All drawings are checked by an art director, as well as a foreman for technology. We do not start repairing until the drawings are ready to exclude errors in the process.
Photo: example of a sheet check for checking drawings
Stage 8. Agree the estimate and the contract for the draft stage of the repair
Before starting the repair, the estimator expects how much it is necessary to purchase materials for a specific stage, and what amount of work to perform. When the client got acquainted and agreed on the estimate, the estimator purchases materials at the expense of the advance.
In our company, payment takes place only for the work completed, which was accepted by a technical control specialist and agreed by the customer. Until this happened, money for work from an advance is not written off.
The main thing from the article
- Experts help to form a repair budget and offer the most suitable decoration options.
- Our company has a flexible payment system where the client can pay the amount for repair in parts.
- Each client has a personal account in a mobile application where the entire advance amount is displayed.
- Payment for work occurs only after the client agreed and checked by a technical control specialist.
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