The flood is always unpleasant. This situation may arise for a variety of reasons: from a fault of the mixer or washing machine to a breakthrough of the common pipe. In this article we will consider what to do if you flood your neighbors from below and live in Krasnodar.
Content:
- Why did this happen?
- What to do if you drown your neighbors from below?
- Where to call if you flood your neighbors in Krasnodar?
- How to assess the damage?
- Who should pay for damage?
- What to do if you flood your neighbors?
- In conclusion: How to avoid such a situation in the future?
Why did this happen?
No one is safe from such an accident. The causes of the flood can be different, for example, you can break through the pipe, break a mixer, a siphon, a toilet, a bathroom or a shower cabin is leaked. Another common problem is a breakdown of the washing machine.
And if you recently made repairs, poor -quality work or poor plumbing can also cause an accident. Incorrect pipe connection or installation of plumbing devices can also lead to flooding.
What to do if you drown your neighbors from below?
If you find that you have flooded the neighbors, you first need to stop the flow of water. To do this, block the water in your apartment. It is also necessary to turn off the household appliance and turn off the electricity to avoid a short circuit.
After that, it is necessary to call plumbing or emergency service in order to start eliminating the problem. It is important to collect water and remove everything that can suffer from water exposure to minimize damage. In addition, it is useful to take photos of areas affected by flooding. This will help assess the damage and resolve the issue of compensation.
After the problem is eliminated, go to the neighbors from below. If they are at home, explain the situation and report the measures taken. It is important to maintain an open and friendly dialogue in order to resolve the conflict peacefully.
If the leak occurred through your fault, for example, due to a malfunction in your apartment or your household appliances, it is necessary to recognize your responsibility and compensate for the damage. If the cause of flooding was outside your control, for example, due to malfunctions in the communications systems of the building or due to the actions of the management company, you should contact them.
It is important to remember that such situations require a calm and balanced approach. Try to resolve the conflict with neighbors peacefully and avoid acute statements or conflict situations.
Where to call if you flood your neighbors in Krasnodar?
If there is a breakthrough of the pipe, it is necessary to call the on -duty plumbing from the housing office, the management company or the emergency service. The emergency service number is usually indicated on the stand or sticker in the entrance on the ground floor.
Be sure to write down the application number and the data of the operator who accepted your application. After calling the masters, wait for their arrival, and let them into your apartment to eliminate the problem.
If you flood your neighbors and need help, you can call the following organizations in Krasnodar:
- Krasnodar Vodokanal LLC-Phone: 220-28-38
- OJSC “Krasnodarteploenergo”-Phone: 231-66-66
- OJSC “Krasnodarteploset”-phones: 233-67-86; 239-64-16
These organizations will be able to help and solve the problem with water supply, heating or other communal systems.
How to assess the damage?
The first step is the appeal to the management company. Employees of the Criminal Code will detect damage and determine the cause of the accident, after which they will draw up an estimate of damage.
If an independent assessment is required, you can call a licensed appraiser for the examination. This may be needed if it comes to trial between you and neighbors.
The act of damage will be the primary evidence of the event. It should indicate the cause and place of the accident, a description of the damage, data about both apartments and their owners. This document is signed by all interested parties, including engineers from the management company and emergency services.
It is recommended that such an examination are not carried out immediately after the accident in order to fully assess the damage. Usually the best time for this is a week after what happened.
Photo: do not rush to make an assessment of the flood, but do not delay it with this – All consequences will be visible in a few days
Who should pay for damage?
In some cases, you are not required to compensate for the damage to neighbors from below, for example, in the presence of force majeure circumstances, such as natural disasters or military conflicts for which you are not responsible. The decision on force majeure is made by municipal authorities.
If you can prove the guilt of third parties, for example, those who are responsible for the operation of the water supply system, you are also not required to pay.
In the case of renting an apartment, the responsibility for the condition of the housing lies with the owner, and not on you. But there are exceptions: you will have to pay if you yourself have broken the pipe, or must monitor the state of plumbing under the contract.
What to do if you flood your neighbors?
After you blocked the water and turned off the light, prepare for the assessment of the damage. Take photos of all damage in your apartment and your neighbors. Do not refuse to participate in the preparation of the act of flooding of the apartment. If you do not agree with the content of the act, mark it before the signature.
Present in assessing damage in the apartment of neighbors. If you do not agree with the results of the assessment, you can conduct your examination or go to court.
You can either pay compensation to a neighbor so that he himself eliminates the consequences of the flood, or hire a team to carry out repairs. It is important to arrange everything in writing, with the inclusion of important conditions to exclude possible disputes.
In conclusion: How to avoid such a situation in the future?
To avoid leaks in the apartment, it is recommended to make high -quality waterproofing of the floor and walls. Pay special attention to the junction of the joint with plumbing.
Do not save on plumbing and materials. Choose reliable and durable options to prevent problems in the future. When repairing, do not close the pipes completely. You must provide access to them through a wide hatch.
Install smart leaks that detect water and automatically close the valves. Use special valves for flexible hoses to prevent leaks in this area.
Install an electric heated towel rail. It does not require connection with the water supply.
High -quality waterproofing, the right choice of materials and regular service of plumbing help reduce the risk of leaks. Sensors of leaks and plumbing collectors also increase safety.
